An AI-powered healthcare assistant designed to automate patient appointment booking, consultation scheduling, and patient communication. The assistant interacts with patients through voice conversations, collects essential information such as name, age, symptoms, contact details, and preferred appointment date, then automatically checks doctor availability and offers available time slots.
The system integrates Vapi AI, Make.com, Google Sheets, Twilio WhatsApp, Gmail, and Google Meet to create a complete appointment management solution. Once an appointment is confirmed, patients automatically receive booking confirmations through WhatsApp and email, along with an online Google Meet consultation link when required.
Key Features
- AI Voice Assistant for Appointment Booking
- Automated Availability Checking
- Patient Information Collection
- WhatsApp & Email Notifications
- Google Meet Link Generation
- Google Sheets Record Management
- Multi-Channel Patient Communication
- 24/7 Automated Patient Support
Technologies Used
Vapi AI, Make.com, Google Sheets, Twilio WhatsApp API, Gmail, Google Meet, OpenAI, Webhooks, Automation Workflows.
Project Goal
To reduce manual appointment management, improve patient experience, and help clinics automate their booking and consultation processes with AI-powered voice assistants.
